QUTOOL Enhanced Cooling Pillows for Sleeping, Shredded Memory Foam Pillows 2 Pack, Gel Bed Pillows Queen Size Set of 2, Support Yet Soft Pillow for Side, Back Sleepers

Ordered two king sized Qutool pillows. They arrived tightly wrapped. There was an odor - not overwhelming - but present. Over the next 24 hours the pillows inflated and the smell mostly dissipated. Instructions are included for washing the cover and ways to make the pillow fuller. The pillow felt full but soft, meaning I could press down and it would pop back up. It was easy to identify the cool side by touch and it actually stays cool all night.After sleeping on it for 2 weeks my neck hurt. I'm a side sleeper. I discovered that in the beginning of the night my spine, neck and head would be in alignment. By the morning my head would have sank into the pillow and my neck would be in a bent position. Contacted the company through Amazon Message Center and they sent more filling. This process took about 2 weeks - from initial contact and several email exchanges to actually receiving the extra stuffing. I put an entire package in my pillow. It is now heavier but firmer and sleeps better. It has just enough 'give' to allow my head to be snuggled without it dividing in half during the night.I watched all the videos and read all the reviews, Too much filling for one person may not be enough for another. I also get the impression that not all pillows are stuffed equally. My two kings pillows definitely didn't have the same amount of stuffing - or - the stuffing did not expand in the same way. Pillows and Mattress reviews are subjective to body type, sleep position and preference. I would have given this pillow 5 stars but I feel I got a little push back from the seller when I requested additional filling. I sent the request and instead of confirming my order number and address I received instructions on "How to Fluff the Pillow". Which prompted additional emails, explanations and conversations over a couple of days. The instructions in the box said if you need more Just Ask.Overall the Qutool is a good pillow, With the different options: Take some out or put some in. Make it warm or turn to the cool side. You can make it almost perfect!

Accompanying picture shows: Shrink-wrapped pillow, fluffed pillow and the package of extra stuffing.These pillows arrive as a set of two and each is rolled in its own shrink-wrap. Included is a separate package of additional stuffing, should you find yourself in need of it. However, I found the pillows to be quite plump just as they were!As described by the seller, the outer, zippered casing of the pillow features a cool-to-the-touch side while the opposite side is less so. The outer case also acts as a pillow protector. Within the outer case, is a second zippered case making up the actual pillow. The second zipper case allows for adding or subtracting of stuffing so you can adjust and find YOUR perfect pillow comfort.These pillows are really well made! The stitching around the zippers is spot on and well done. The zippers don't snag and slide along nicely. Both the inner and outer cases are are well made and the outer case has a nice design to it that, once the pillow plumps up, resembles quilting.The only "con" for me (but not so much as to effect my five-star rating) is the initial smell. They did emit an unpleasant odor similar to every other new pillow I've tried. Simply letting them air out a few hours before use will fix that in a jiffy.Worth it? Absolutely! After trying other pillows that were suppose to be "hotel quality" AND being very disappointed by each one I tried, I was hesitant to give these a shot. However, I loved the idea that they came with extra filling that allowed me to adjust the plumpness to my liking. What a fantastic feature! As it turns out, my pillows didn't need any adjustment because they are perfect (for me) just as they are!Affordable, comfortable and adjustable! I would definitely purchase again!

After trying many pillows except for the really expensive ones, I have to agree with many who write these reviews that there is really no perfect pillow. It is indeed very subjective as one pillow may be perfect for one, but not for another. However, I have to say that this one checks almost all the boxes for me. It sleeps really cool, is quality made, but I just need a little more support as a side sleeper and need to add a little more filling. Other adjustable pillows I ordered came with extra filling however not this one. I think a medium solid memory foam in the middle and shredded memory foam on each side would probably do the trick for me. But this is so far the best pillow out of the many I have tried. One mistake I did make is to put both pillows in the dryer at the same time. One pillow got stuck in one position lodged against the tub and the outer cover melted on one side! I contacted Qutool, explained my mistake, and surprisingly, they said they would send me a new pillow cover! Was not expecting that and appreciated their great customer care and service!There are many adjustable pillows on Amazon, however, without spending an arm and a leg, I think these pillows are worth trying and may be perfect for others if you are a side sleeper like me.