Dell Latitude E5490 14-inch FHD Touchscreen, Intel Core i5-8350U, 1.7 GHz 16GB Ram, 256GB Solid State SSD, Webcam, WiFi, Win 10 Pro (Renewed)

I purchased this product specifically for my work-from-home position, but unfortunately, its lifespan was only four months. I was incredibly disappointed because I couldn't log in to my new job. I reached out to the seller and of course, it was like communicating with a corpse. No, I take that back, even a corpse would have been more responsive. The seller suggested I change the battery, but here's the thing, Mr. Seller: if it were just the battery, why does it briefly power on and then shut off? To cover all bases and ease my doubts, I decided to open it up and test the battery. ( the back was missing screws) When I opened the back of the laptop to test the battery, we were shocked to find a mess of wires that were taped. Mr seller, why are the wires taped with shipping tape? Have you ever heard of electric tape? They sell it at Dollar Tree, which is a good choice in case you are short of funds from issuing refunds for selling trashy products. As I suspected, the battery was fine. In fact, my son uses the same laptop brand for his job. We also tested the power cord, and that wasn't the issue either. It's astonishing that the laptop managed to even function for 4 months. Mr. Seller, your products are garbage. Buyers should be cautious of purchasing this seller’s products! Thank God Amazon’s customer service is impeccable and they have stepped in to try to help me get this resolved.

I have been a customer of Dell for over fifteen years, yet this is the first refurbished Dell that I've purchased, and it has exceeded my expectations. This Dell performs better than the brand new models I've purchased in the past. I definitely took my time in making this choice, and, as a teacher, I needed my choice in computers to meet certain specifications. Dell is my preferred choice, yet I was cautious as I wasn't sure if a refurbished model would be as high quality. Honestly, I expected some glitches, but have found none. The processor is fast. I also have high speed Internet, but if a processor isn't fast, one can tell. I am able to seamlessly perform all tasks with ease. I was able to upgrade to Windows 11 for free, as well. The speakers and volume are excellent, as is the webcam and graphics, overall. If one is needing to conduct video meetings or lessons, this is your laptop. If you are a gamer, this is your laptop. I was pleasantly surprised to find that the charging cable was over 30 feet in length and the battery easily charged and maintains a charge easily. I am pleased not only with Dell, but with Amazon Renewed! I do recommend purchasing a protection plan. I opted foran Assurance Insurance plan and while I considered the two or four year plan, the cap amount insurance would cover annually for a repair is $200. I chose the $17 per monthplan that covers all Amazon purchased electronic products and will cover up to $2,000 annually. I hope I'll never need it, but it's nice to know it's there!⭐⭐⭐⭐⭐ Dell⭐⭐⭐⭐⭐ This refurbished Dell⭐⭐⭐⭐⭐ Amazon Renewed