Dyson Gen5detect Cordless Vacuum Cleaner, Purple/Purple, Large

Love this vacuum cleaner! So light weight, gets under cabinets, works on rugs or hardwood floors easy to empty. No bags needed. The hardwood floor attachment even has this green light on it that lights up the pet fur and other things on the floor you don’t easily see with the naked eye. Oh and it tells you how much you are sucking up so you know if there is still more dirt in that spot. It makes vacuuming so easy this house with a dog and a cat that always has stuff dragged in from the outside can easily be vacuumed daily. Praise the vacuum Gods. Thank you Dyson!

I did weeks of research before finally investing in this Dyson cordless vacuum cleaner. (It is replacing our previous Dyson, which served us well for 15 years.) That first use is always mind-boggling, when you realize that you only *thought* your previous vacuum was doing its job. It was astounding.As we've come to expect from Dyson, it comes with high-quality attachments that cover every possible need. Some are much easier to switch between than our old vacuum, which means I am using them more frequently. Especially appreciated is the smooth ability to use it in cars and on upholstery. Dyson excels at anticipating consumer needs and filling them.The slide mechanism for clearing the canister is new to us and much appreciated, as I'm not a fan of having to manually remove the debris that did not just fall out, which was frequently the case with our previous Dyson.As others have mentioned, we quickly quit paying any attention to the particle meter. Being able to switch between suction power modes is nice. I have tested and can typically vacuum the entire downstairs on Boost and then recharge to do upstairs. It should be noted that Boost mode WILL suck up lighter-weight rugs, or just become impossible to move across the surface. I switch to Auto for those or if I am finding it harder to push and pull the vacuum due to the stronger suction. Note that minimizing your use of Boost mode would also, presumably, extend the life of the battery.We've found that this model excels at picking up fine dust particles and even better, not spitting them back out.The green light has to be mentioned. I alternate between loving and hating it. It is supremely satisfying to use...on all but my 23-year old hardwood floors. Watching dust and debris vanish, and finding spots you have missed, is fun and cool. Realizing that your hardwood floors have embedded particles after years of washing and waxing is not. (It reminds of how I felt when using a blacklight on my carpet. Ewwww!) I understand now that I really need to put effort into the hardwood floors and remove the layers trapping the particles.Another improvement with this model is that Dyson has taken steps to ensure that the bars of the vacuum no longer become entangled with hair, string, etc. This is a huge and much-needed improvement. It works!The only negative I can find to report is that this model is heavy and given the design, the weight is concentrated near the handle. I was surprised to find myself with mildly sore shoulder, arm and hand muscles after my first-week vacuum spree. Now, I try to switch hands while vacuuming, but of course I prefer my dominant hand. This could be a consideration for some users.Finally, it was disappointing to learn that Dyson only warrants this model for 2 years. I'm told this is due to the expected lifespan of the rechargeable battery, but an innovative company should be able to deliver longer lasting batteries. Especially at this price point.

In June, 2024 I purchased a Gen5detect to replace my five year old V8. The Gen5 was expensive, but it was on sale on Amazon so I girded my lions and closed my eyes as I hit the “Proceed to Checkout” button.I am a 78 year old 4” 11” woman and my large Dyson Animal was getting just a little too heavy to use everyday.Boy what a difference! I use the Gen5 almost every single day, and love it.The Gen5 is quieter; smother and easier to handle; love the Fluffy Optic Cleaner Head, light sees every speck of dust; and love the On/Off button as opposed to the “dead man’s switch” on their other products I have owned. Easier on the hands.In Sept the ball wheels on the side of the Digital Motorbar Clean Head came off. I found replacements on Amazon, but from the looks of the part they may or may not fit the Gen5 although the description says they would. Looked like the axel on the part was broken. Went back onto Amazon and read the reviews and found several customers reporting this issue.I Logged onto the Dyson website and Chatted with a Customer Service Rep. Asked me whether or not the parts on Amazon would indeed fit the Gen5. Told the Customer Service Rep (Harpreet K) my story and asked whether it was common for the Motorbar Cleaner Head to break, and would the Amazon part fix the issue. He asked for pics of the damage.When he came back into the Chat, he validated that the part was only three months old, and indicated there was no need for me to order the replacement wheels from Amazon. He had gotten approval from his manager to send me a new Digital Motorbar to replace the broken one. GREAT!Said the part was out of stock, but as soon as it was replenished, I would receive an Email and could call Customer Service to have the new Motorbars sent to me.Waited for three weeks, and when I did not hear from Dyson, logged onto Customer Service again and chatted with another Dyson Colleague. Gave him the Cast Number given by Harpreet and asked when I could expect the new Motorbar to be in stock?The Customer Service Rep said they did not know when the part would be back in stock, and not to worry because Dyson will be replacing the product in its entirety. What! Dyson will send me a new Gen5Detect? Yes.Please box up the old vac and all its parts (Do I have a box? Yes…) and use the UPS Label in my email box to return the product. Boxed it up and took to UPS the next day. Dyson’s website said it could take as long as 15 days from the date they receive the old vacuum to send me another.Yesterday I received my new Gen5Detect via UPS less than 10 days after I returned the broken vacuum. Been using my old V8 in the interim, and what a difference.Customer reviews also spoke to not so good customer service on the Dyson Website. I did not find that to be the case. The individuals I worked with were professional, knowledgeable and able to make customerfacing decisions. They resolved the issue quickly and much to my satisfaction.I currently have a 20 year yellow Dyson which I still use in my sewing room; a purple animal upright which I will probably give up; the very first Dyson stick 25 years ago which I was very disappointed in and returned; the V8 and now the Gen5.